READ Carefully: It will be necessary for you to sign this
agreement upon check-in.
When registering, be sure you have accurately stated the number of
guests in your cabin.
NOTICE: Tennessee Law (T.C.A., Sec 62-7-107) provided that procuring
accommodations under false pretence is a crime punishable by fine and/or
imprisonment up to 90 days.
RESTRICTIONS: No Pets... No House Parties... No Receptions. Anyone
not complying will be asked to leave with no refund.
| Policy |
| READ CAREFULLY! When registering, be sure you
have accurately stated the number of guests in your cabin. RESTRICTIONS: No Pets, unless cabin allows pets with a $100 deposit, $50 of which is non-refundable. (NO CATS ALLOWED IN ANY CABIN) No House Parties... No Receptions. Anyone not complying will be asked to leave with NO REFUND. 1.Check-in time is 4:00 p.m. or anytime after. (No checks on day of arrival) Check-out time is by 10:00 a.m., unless approved by office. 2.Refunds: If you cancel prior to two weeks of your arrival you will get your deposit back less $50 for processing. If you cancel with in two weeks of your arrival you will loose your entire deposit. Four bed rooms and up require a 30 day cancellation. If you cancel prior to 30 days of your arrival you will get your deposit back less $100 if you cancel with in 30 days you will loose your entire deposit. No refund for early departure. There is a $25 reschedule fee. No checks on day of arrival. We must have a credit card on file! 3.Guest agrees not to charge long distance phone calls, or pay per view movies to the cabin. If he/she does, guest is liable for said bill. 4.The accommodation is a privately owned dwelling with the owner’s furnishings and neither the agent nor the owner shall be responsible for providing any additional furnishings. Some owners have locked closets containing personal belongings; these are not included in the rental of the cabin. 5.As agents, we reserve the right to refund deposit, refuse admittance, and/or discontinue occupancy if, in our opinion, it is detrimental to the cabin. 6.Should the cabin be undergoing any major repairs, or the owner of the cabin elects to remove his property from Black Bear Ridge Resort, the agency may substitute a comparable cabin at the original price if such a unit is open. 7.I, the renter, fully understand that the management will not be responsible for accidents or injury of any kind to guests or for the loss of money; jewelry, or valuables of any kind. 8.I, the renter, agree to replace or pay for any loss, breakage or damage to the chalet to the satisfaction of the owner or his agents thru using my credit card. 9.Linens can be exchanged at office as needed or if your cabin provides a washer and dryer you can wash your linins. 10. We will supply your cabin with one roll of tolet paper per bath room, one roll of paper towels, and two trash bags per bath and two per kitchen. We will provided two dishwasher packets. If you will need additional supplies you must bring them with you. This is so we can continue to maintain our competitive prices. 11. The owner and the company renting the cabins with private indoor swimming pools are not responsible for anyone drowning or hurt. The is NO LIFE GUARD ON DUTY! CHILDREN MUST HAVE ADULT SUPERVISION WHEN using pool, hot tub or whirlpools. You should shower before and after using pool or hot tub to reaction to chemicals. |
When checking out each renter is responsible for leaving the cabin
in order and kitchen clean before checking out. Please return keys to the
office. Key box is by office door.
*Some of our cabins are in the mountains and require front or 4
wheel drive especially in the winter.
*Please forgive our progress in the Smoky Mountains. Some construction is going on in the area
and is not under our control so we will be unable to refund any
monies due to the progress.